![]() Knowledge of FTP is a must, but so is familiarity with other technologies. If you are installing a database, ensure that you have a valid user, password, and host name on hand. PHP 8.0 and MySQL 5.0 (or better) must be installed on your web server. OsTicket includes a web-based installation guide that you can use to guide you through the process of installing the software. ![]() With these things in mind, let’s get started with the installation. Finally, you will need to make sure that the file attachments setting in osTicket is set to the correct path for Godaddy. Godaddy provides a way to do this through their control panel. Additionally, you will need to set up a cron job to run the osTicket scheduler. You will need to create this database yourself before proceeding with the installation. First, osTicket requires a MySQL database which is not provided by Godaddy. If you’re looking to install osTicket on Godaddy Windows Plesk, there are a few things you need to take into account.
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